Frequently Asked Questions
Everything you need to know about our artisanal home collections.
What materials are used in Gunia Project items?
We pride ourselves on using high-quality, traditional materials such as ceramics, hand-blown glass, and natural textiles, all crafted by skilled artisans.
How should I care for my handmade ceramics?
To preserve the intricate designs and gold leafing, we recommend hand-washing your ceramics with mild detergent and avoiding the microwave or dishwasher.
Do you offer international shipping?
Yes, we ship our artisanal products worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
What is your return policy?
We accept returns on unused items in their original packaging within 14 days of delivery. Please note that custom or personalized orders are final sale.
Are the products safe for food use?
Absolutely. All our tableware is glazed with food-safe materials and undergoes rigorous quality testing to ensure it meets health and safety standards.
Can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking number to monitor your package's journey to your home.